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April 14, 2021, 1:30 pm - April 14, 2021, 5:00 pm
Human Resources & Family Liaison Officers

For delegates that have attended Family Liaison in a Crisis this is a half day refresher training.

An opportunity to brush up on skills and knowledge. We will draw on case studies and have ample opportunity for role plays. This training will also go deeper into understanding trauma, principles of family liaison and personal/organisational boundaries. 

  • Practice briefing and activating the family liaison when a crisis occurs.

  • Understand principles for engaging with traumatized individuals and families.

  • Role play conversations with individual family members.

  • Practice disengaging with family members through linking to outside services and support.

  • Examine case studies that determine the implications of family liaison work.

  • Continue implementing self-care strategies and coping mechanisms.