Investigations in the workplace
Nairobi, Kenya
Anyone who is involved in leading and/or managing workplace investigations.
Workplace investigations are an opportunity to build your organisational culture. More often than not, investigations end up being a stressful experience for all parties involved. For managers, HR practitioners, and staff directly involved in carrying out the investigation, the process can be especially daunting.


This four day training will use a variety of scenario-based exercises, case studies and practical examples to focus on the skills needed to conduct an investigation in a way that robustly addresses conduct violations, inspires confidence within the team, and models psychological safety.


During the training participants will:

  1. Become aware of the steps and key stakeholders in an investigation process

  2. Learn how to conduct, analyze and record investigation interviews

  3. Be familiar with how and when to report and communicate investigation findings


This training will cover:

  • How to create a reporting culture (from policy to practice)

  • How to set up an investigation team

  • How to respond to an allegation or complaint (different touch points throughout the investigation)

  • How to conduct an investigation interview (sequencing, flow and communication skills)

  • How to ensure confidentiality and manage investigation information

  • How to compile an investigation report and communicate investigation outcomes

  • How to communicate with staff and manage team morale during an investigation

  • How to promote psychological safety during an investigation 

  • Understanding and protecting the rights of the complainant and the accused


About the trainers

Faye Ekong

Faye is the managing director and co-founder of RavelWorks Africa. She has over 10 years experience in human resource management, organizational design, learning and development and employee engagement programs including at executive level. She has extensive experience in managing and leading investigations as well as developing organizational policies and training programs in the areas of preventing sexual violence and workplace harassment, prevention of sexual exploitation and abuse, gender and organizational culture. Throughout her career, she has worked with a range of global stakeholders including non-profit entities, private sector corporations and government institutions across Africa, Europe, North America and Asia. She is certified by the Society of Human Resource Management as a Senior Certified Professional (SHRM -SCP).

Erin Lloyd Rotich

Erin is the Director of Learning and a Clinical Psychologist for Thrive Worldwide. As a psychologist with a specialisation in relational trauma, she has over seven years of experience helping survivors of sexual violence heal from the past and thrive in the present. Through her work as the Director of Learning for Thrive Worldwide, she has designed and delivered safeguarding, sexual violence prevention, and resilience programmes for organisations within the INGO, government, and activist milieus. Erin brings her experience as a survivor advocate and an organisational wellbeing facilitator to investigations.